We've compiled a list of commonly asked questions to provide you with quick and helpful answers. If you can't find the information you're looking for, please don't hesitate to contact our friendly customer support team. We're here to assist you.

What makes our product unique?

Our dog accessories are handmade with love and attention to detail. We take pride in crafting high-quality product that stand out, offering you a level of style and individuality that's hard to find with mass-produced alternatives

How do I choose the right size for my dog?

To find the perfect fit, please refer to our Size Guide. If you have further questions, our customer support team is here to assist you

How can I clean and care for the product?

Generally, we recommend hand washing and air-drying to maintain the quality and colours of the product. If you do choose to put it in the washing machine, use a gentle cycle and be sure to air-dry.

How can I contact customer support?

You can reach our friendly customer support team via contact us. We aim to respond within 24-48 hours to assist you with any questions or concerns.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email to monitor the progress of your delivery.

Are you on Social Media?

Yes, we are! Follow us on Instagram @ohpawleaseuk to stay updated on the latest products, promotions, and to be a part of our pet-loving community. We'd love for you to see how your furry friend looks in our bandanas, so be sure to tag us in your photos!

We hope this FAQ page has answered all your questions. If you need further assistance or have specific inquiries, please don't hesitate to reach out to our customer support team. Thank you for choosing Oh, paw-lease!